93com's Terms and Conditions — Please read before using the service

1. Introduction & Consent

Welcome to 93com. These Terms and Conditions ("Terms") form a legally binding agreement between 93com ("Company", "we", "us") and you ("User", "Member"). By accessing 93com's website, mobile app, or any of its services, you are considered to have fully read, understood, and agreed to these Terms.

93com is a licensed online gaming platform built specifically for Bangladeshi users. Our goal is to provide a safe, fair, and enjoyable gaming experience — though to access our services, you must agree to the terms outlined below.

If you disagree with any part of these Terms & Conditions, please refrain from using 93com's services. If you have any questions, contact our support team.

2. Eligibility & Registration Requirements

To create an account and use 93com's services, you must meet the following eligibility requirements:

• You must be at least 18 years old. Registration or gameplay by minors is strictly prohibited.
• You must register using accurate and truthful personal information.
• Each person may only create one account. If multiple accounts are found, all of them will be closed.
• You must register under your own identity. Registering under someone else's name or using a false identity is strictly prohibited.
• The platform may not be accessed from countries where 93com's services are not legally permitted.
• Anyone whose account has been previously closed by 93com is not eligible to register again.

93com may request additional documents for identity verification at any time. Withdrawals may be held until the KYC (Know Your Customer) process is fully completed.

3. Account Management & Security

You are solely responsible for keeping your 93com account secure. Please follow these guidelines to protect your account:

• Keep your password strong and change it regularly.
• Never share your login credentials with anyone.
• Accounts may not be sold or transferred to any third party.
• If you suspect any unauthorized access, contact 93com Support immediately.
• Exercise caution when logging in on public Wi-Fi.

Unauthorized access to another user's account or any hacking attempt is a serious offense. If detected, the account will be permanently closed and legal action will be taken.

4. Deposit & Payment Policy

Deposits on 93com can be made using local payment methods including Mobile Banking, Nagad, Rocket, and more. The following rules apply to all deposits:

• Deposits are processed instantly in most cases. If there is a delay due to a technical issue, please contact support.
• Minimum deposit amounts may vary depending on the payment method used.
• You must use a payment method registered in your own name.
• Deposits from third-party bank accounts or payment methods are not accepted.
• Irregular or suspicious deposits will be reviewed in accordance with our anti-money laundering policy.
• Once a deposit is credited to your gaming balance, it cannot be reversed and may only be accessed through the withdrawal process.

5. Withdrawal Policy

Withdrawals on 93com are straightforward and fast, but the following conditions apply:

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 5–15 minutes. In some cases, it may take up to 48 hours.
• Specific wagering requirements must be met before withdrawing from a bonus balance.
• Withdrawals may be temporarily placed on hold if suspicious activity is detected.
• Minimum and maximum withdrawal limits apply. See the platform for full details.

6. Bonus & Promotion Terms

93com regularly offers bonuses and promotional deals. Before claiming any offer, please keep the following terms in mind:

• Each bonus offer has its own wagering requirements.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Wagering requirements must be met within a specified period after claiming a bonus, or the bonus will be forfeited.
• If bonus abuse or fraudulent claims are detected, the account will be terminated.
• 93com reserves the right to modify or cancel any bonus offer at any time.
• Referral bonuses apply to new, valid accounts only.

7. Prohibited Activities

The following activities are strictly prohibited while using 93com's services. Any violation will result in serious action:

• Using automated bots, scripts, or software to play games.
• Any form of fraud or manipulation.
• Using the platform for money laundering or any unlawful purpose.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Harassing, intimidating, or disrespecting other users.
• Creating an account using a false identity or forged documents.
• Attempting to gain unauthorized access to 93com's systems or networks.
• Operating multiple accounts from the same device or IP address.

If any of the above activities are detected, 93com may suspend or terminate the account, forfeit the balance, and take legal action — all without prior notice.

8. Responsible Gaming

93com believes gaming should be a healthy form of entertainment. We encourage our members to play responsibly and offer the following tools to help:

• Set your own daily, weekly, or monthly deposit limits at any time.
• Cooling-off period option for a temporary break.
• Self-exclusion option for extended breaks from gaming.
• Guidance on professional support resources for problem gambling.
• Parental control guidance to prevent minors from accessing the platform.

If you feel that gaming is having a negative impact on your life, please contact our support team or visit our Responsible Gaming Read the page.

9. Intellectual Property Rights

93com's website, app, logo, designs, content, software, and all related materials are the exclusive property of 93com and are protected under applicable copyright law.

• Copying, modifying, or distributing 93com's content for any purpose without prior permission is strictly prohibited.
• Written permission is required before using any 93com trademark or logo.
• Reverse engineering or decompiling any game content is not permitted.

10. Limitation of Liability

To the maximum extent permitted by law, 93com will not be liable for the following:

• Disruption to games or transactions due to technical errors or server downtime.
• Losses resulting from your own negligence or provision of incorrect information.
• Delays or errors caused by third-party payment providers.
• Impact on game outcomes caused by loss of internet connection.

93com is committed to delivering fair and reliable service at all times. Any technical issues will be resolved as quickly as possible.

11. Account Closure & Suspension

93com reserves the right to temporarily or permanently close any account under the following circumstances:

• Any violation of these Terms & Conditions.
• Fraudulent activity or suspicious transactions.
• Registering with false or misleading information.
• Orders from a court or regulatory authority.
• Accounts that have been inactive for an extended period (more than 12 months).

If an account is closed, any valid balance will be returned through the standard refund process — however, balances may be forfeited if the closure is due to a terms violation.

12. Terms Modification Policy

93com reserves the right to update, amend, or revoke these Terms & Conditions at any time. When changes are made:

• For significant changes, a notice will be sent via email or displayed on the platform.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• The date of the most recent update will always be shown at the top of this page.
• Visit this page regularly to stay up to date with the latest Terms & Conditions.

If you object to any changes, you may request to close your account. Our support team will assist you with that process.